Return Policy/Cancellation Policy

 All Sales Final. If your order is not as expected we will happily provide you with store credit to use, or replace it with the same item at no additional cost. 

Any requests to cancel your order that are received at least 72-hours in advance will be eligible for a full refund. Any cancellation requests received between 24-48 hours notice will be eligible for a 50% refund. Cancellations made day of order fulfillment/delivery will result in forfeit of any payments made. 

Privacy Policy

This privacy policy sets out how Kitchen Witch Cupcakes uses and protects any information that you give Kitchen Witch Cupcakes when you use this website. Kitchen Witch Cupcakes is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Kitchen Witch Cupcakes may change this policy from time to time by updating this page.

What We Collect

We collect user provided information. Information is collected through the use of web forms including but not limited to contact forms, sign up forms and checkout forms. User information collected for example would be names, email addresses and phone numbers. If you make a purchase through our website payments are processed through a trusted third party encrypted gateway. Kitchen Witch Cupcakes does not collect and store credit card information. All payment details are handled by the secure third party processor.

What We do with Collected Information

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • We may use the information to improve our products and services
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • We may contact you by email, phone, fax or mail.
  • We will never sell your information

Terms and Conditions of using this Website

Your use of the website is at your own risk. Use of this website constitutes a consent to our privacy policy.

Shipping and Handling

Shipping is currently unavailable. 

Local Delivery may be available and will incur an additional fee based on zip code. 

Orders are available for in-store pick up at no cost.